Craigology Consulting Product Policy

Effective from: January 1st 2025

At Craigology Consulting, we are committed to providing high-quality digital products that deliver real value. As AI Twin is a digital product, our refund policy reflects the nature of instant access and usability upon purchase.

1. Refund Eligibility

We offer refunds only under the following conditions:

There was a technical issue that prevented you from receiving access, and our support team could not resolve it.
You were charged incorrectly due to a system error or duplicate purchase.

2. Non-Refundable Situations

Due to the nature of digital products, we do not offer refunds for:

Change of mind after accessing or downloading our digital products.
Lack of usage or failure to implement the product.
Incorrect expectations, as the product details are clearly outlined before purchase.

3. Support & Assistance

If you need help using our digital products or have questions, we are happy to assist! Contact cj@craigology.consulting or leave a message via the chatbox so we can ensure you get the most from your digital product experience.

4. Requesting a Refund

If you believe you qualify for a refund, please contact us within 7 days of purchase at cj@craigology.consulting. Provide your order details and a brief explanation, and we’ll review your request promptly.

We appreciate your support and trust. Our goal is to help you think smarter, act faster, and stay ahead with all the digital products and live services we offer.